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Top FAQ
How do I place an order?
1. Click on Start Shopping, copy your order link from any major Indian websites and paste on Mr. India platform and fill in the quantity.
2. Proceed to check out and enter your shipping details.
3. Select a payment and shipping method, then confirm your order.
4. We manage the rest!
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How do I change my password?
Once logged in, go to your profile to change your password.
Which countries does Mr India ship to?
Mr India operates exclusively for the Mauritian market. If you live in Mauritius and want to buy items from Indian online retail stores then this is for you.
What are Mr India's payment options?
We accept payment through credit, debit card or paypal
What are MrIndia’s Shipping Options?
MR INDIA offers various shipping options.
GENERAL SHIPPING
Storage & Collection Policy
Customers are required to collect their orders within one (1) week from the date of arrival.
Orders not collected within this timeframe will incur a daily storage fee of Rs 100.
Irrespective of the amount that customers have purchased their products, they must pay customs and duties as general shipping consists of a consolidated package in one shipment to Mauritius before delivery.
If an order remains uncollected for 14 days beyond the collection deadline, it will be discarded, and no refunds will be issued.
Pickup Schedule
Orders must be collected during the following hours:
Monday to Friday: 10:00 AM – 3:00 PM
STANDARD SHIPPING
Delivery Timeframe
Customers should expect their orders to be delivered within two (2) to three (3) weeks.
Irrespective of the amount that customers have purchased their products, they must pay customs and duties as standard shipping consists of a consolidated package in one shipment to Mauritius before delivery.
GENERAL & STANDARD SHIPPING DISCLAIMER
Customers may not be eligible to avail themselves of the Mauritius customs regulations of no duty/VAT below Rs1000 orders.
DIRECT SHIPPING
Real-Time Tracking
Direct shipping includes a real-time tracking option, allowing customers to monitor the status and location of their packages throughout the shipping process.
DISCLAIMER
Mr. India and Kartxport shall not be held liable for any damage, loss, or breakage of items during shipping and handling. Once an order has been dispatched from our premises, we cannot guarantee the condition of the products upon delivery.
Customers are advised to inspect their packages upon receipt and report any issues immediately to the shipping provider for resolution.
By placing an order with Mr. India, customers acknowledge and agree to these shipping terms and conditions.